Holiday Sale!
Frequently Asked Questions
Find answers to common questions
We offer a 30-day return policy on all items. Products must be in original condition with tags attached.
Standard shipping takes 7-13 business days. Express shipping options are available at checkout.
We offer shipping services within South Africa, ensuring your order is delivered safely and efficiently.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
You can reach our customer support team via email at serentis25@gmial.com or through our contact form.
Why choose us over everyone else?
Free shipping
On orders over R1000
Fast delivery
7-13 business days
Quality products
Carefully curated selection
Expert support
We're here to help
100% secure checkout
Your data is protected
30-Day Money-Back Guarantee
No Questions Asked



